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George W. (Executive Chairman)
Government Services

Company: Passport Office
Industry Sector: Government Services
Size: £100m
Type of Assignment: Business Start up


The Passport Office decided to maintain a year round full time staff to avoid crises caused by sudden unexpectedly high levels of demand for Passports. This left the Agency with underutilised staff during low demand seasons, especially at the end of Summer.


To approach other Government departments, especially Justice, HM Revenue and Customs and the DVLA to determine their need for additional staff.


Arrangements were negotiated for transfer of staff at mutually convenient times and in some instances the Passport Office became a seasonal provider of choice for certain types of staff.

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